Laboratory developed testing, such as that performed by RealTime Labs, is overseen by the Centers for Medicare and Medicaid Services (CMS), which administers the Clinical Laboratory Improvement Amendments (CLIA). All U.S laboratories that test human specimens for health purposes must go through a rigorous accreditation process to meet quality standards, validation processes, and personnel standards.  

RealTime Lab is CLIA Certified and CAP (College of American Pathologist) Accredited.

When ordered by a licensed physician, our 16 Mycotoxin Panel may be covered by Medicare and certain insurance providers, depending on the patient's plan, diagnosis, and coverage criteria. Because coverage varies by insurer and policy, we recommend contacting your insurance provider directly to confirm eligibility and benefits before testing. 

Additionally, all our human testing panels may be eligible for reimbursement through Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Coverage and reimbursement requirements can vary by plan, so we encourage you to check with your FSA/HSA administrator for specific details.

Shipping is calculated based on your location and the size/weight of the items in your order. You will always know the shipping price before you purchase.  

There is free shipping to addresses in the continental US on orders over $100.

Orders are finalized and shipped usually within 1 business day after being placed. Depending on current shipping times, we usually see kits arrive at their destination within 3-5 days of being shipped.

All test sales are considered final.  If you decide to return the health test kit within 30 days of placing your order, you are eligible for a full refund, minus the cost of shipping, handling, and processing fees (approximately $50 USD per kit). Refund requests must be sent to info@realtimelab.com within 30 days of the date of purchase and occur prior to the specimen/sample being sent. Due to health concerns, Realtime Labs cannot accept returned or unused test kits. If you received your order and do not wish to conduct the test, we ask that you dispose of the test kit.  

Results are returned in approximately 7–10 business days.