We are currently in the process of moving our equipment to another facility. After completing your purchase, you will receive an email once we are ready to start processing samples. Do not send your sample until you receive a notification from us.
For inquiries, please email [email protected]
RealTime Labs now accepts international orders. Learn more about shipping instructions and distributors.
In accordance with state laws we are not allowed to directly sell clinical tests to individuals in these states: AL, CT, GA, HI, ID, IA, KY, MI, NH, PA, RI, SC, TN, WY, AZ, CA, CO, FL, IL, ME, MD, MA, NV, NJ, OR, NY.
Our environmental tests are not subject to these laws.
Note: Refunds for tests purchased from our website are allowed if requested within 21 days from receipt of payment AND prior to submission of the clinical specimen or environmental sample to the laboratory. Once the specimen or sample has been given to the shipping company for delivery, we will be unable to offer a refund. The refund amount will be 75% of the purchase price. Notification of intent to cancel must be conveyed by email to Sam Clark at [email protected] or via telephone at 972-492-0419 x120.